1General Provisions
1.1These Terms of Service (“Terms”) govern access to and use of the Partnears digital platform.
1.2The operator is SOLUS CITY PORTAL CO. L.L.C (“Company”), registered in Dubai, United Arab Emirates.
1.3Partnears (“Platform”) includes mobile applications, the website and digital services for professional networking, specialist discovery, recommendations, messaging and events.
1.4By creating an account or accepting these Terms through the interface, the User agrees to them.
1.5The Privacy Policy and published feature-specific rules also apply.
1.6Nothing in these Terms limits mandatory statutory rights.
2Age and Registration
2.1The Platform is intended for individuals aged 18 or older.
2.2Users must provide accurate, current information.
2.3Impersonation, unauthorized registration on another person’s behalf and false documents are prohibited.
2.4Users are responsible for securing their credentials and reporting suspected unauthorized access.
2.5The Company may prevent fake accounts, automated registration, fraud and circumvention of restrictions.
3User Categories
3.1Free: unverified users may make up to three basic AI searches and initiate two new conversations per day, continue existing conversations and view available profiles and events.
3.2Free users have no public professional profile, are not discoverable in professional search or Smart Circles, cannot view identifiable attendee lists or mark “Planning to attend.” Message recipients may see limited account details and unverified status.
3.3Verified: identity-verified users may create professional profiles, appear in internal AI search and recommendations subject to visibility settings, use one Smart Circle, access permitted attendee lists, indicate attendance and use QR codes and digital business cards including Apple Wallet.
3.4Pro: verified subscribers may, subject to availability, access multiple Smart Circles, advanced AI search, AI Projects, AI Professional Insights, event-management tools and Caller ID.
3.5A subscription does not provide access to others’ private messages.
3.6Current prices and conditions are shown before purchase.
4Identity Verification
4.1KYC verification is required for a public professional profile.
4.2The Company uses Sumsub or another provider disclosed to the User.
4.3Verification may require identity documents, photographs, biometric data and other necessary information.
4.4Profiles remain non-public until verification succeeds.
4.5Reverification may be requested for reasonable fraud or accuracy concerns.
4.6KYC verifies identity through a process; it does not certify qualifications, licences, reputation or financial reliability.
4.7Data handling is governed by the Privacy Policy.
5Professional Profiles
5.1Users may publish experience, skills, projects, portfolios, specializations, languages and interests and are responsible for accuracy and rights to their content.
5.2Fabricated positions, qualifications, licences and achievements are prohibited.
5.3Users control profile visibility through available settings.
5.4Recipients may retain information voluntarily made available; the Company cannot guarantee deletion of copies outside its control.
6Surroundings and Smart Circles
6.1The Surroundings area provides personalized professional matching based on profile attributes, interests, skills, permitted location data, mutual contacts and other permissible criteria.
6.2Smart Circles organize professional networks; the number available depends on user category.
6.3A recommendation does not imply consent to communication or a transaction.
6.4The Company does not guarantee recommendation volume, perfect accuracy or successful collaboration.
7AI Search
7.1AI Search helps users find professionals and contacts in response to queries.
7.2Automated results may be incomplete or inaccurate.
7.3Users independently verify qualifications and authority.
7.4Recommendations do not guarantee employment, clients, income or project completion.
7.5AI Search must not be used for unlawful data collection, harassment, fraud or bypassing privacy settings.
8AI Projects
8.1AI Projects may suggest team compositions, professional roles and project stages.
8.2Suggestions are informational and do not guarantee results.
8.3Users select professionals, verify permissions and agree collaboration terms independently.
8.4Availability may depend on subscription.
9Contacts and Communications
9.1Adding someone as a contact is unilateral and does not automatically create a mutual connection.
9.2Recipients choose whether to reply or add the sender.
9.3The Company may limit new conversations and apply anti-spam controls.
9.4Threats, harassment, fraudulent offers and unsolicited mass messaging are prohibited.
9.5Blocking and reporting tools may be provided.
10Private Message Confidentiality
10.1Partnears does not use the text, attachments or semantic content of private conversations for AI analytics.
10.2Message metadata such as sending times, intervals, interaction frequency, conversation counts and similar technical information may be processed for delivery and permitted analytics.
10.3Metadata processing does not authorize semantic AI analysis.
10.4Message delivery, storage, display, lawful requests and safety matters are handled on appropriate legal grounds under the Privacy Policy.
10.5Analytics do not disclose private message content to other users.
11Response Time
11.1The Platform may display an aggregated estimate of a professional’s typical response time to a first incoming message.
11.2It is calculated from metadata without reading message text and is a statistical indicator, not a guarantee.
11.3Safeguards are used to avoid revealing individual conversations or precise activity times.
11.4The metric may be withheld where data are insufficient or manipulation is suspected.
12AI Professional Insights
12.1AI Professional Insights may provide personal analytics on professional activity using permitted profile information, activity data and interaction metadata, without semantic analysis of private messages.
12.2Recommendations are informational and do not guarantee professional or financial outcomes.
12.3Availability may depend on subscription.
13Location and Recommendations
13.1With permission, the Platform may use location data to recommend nearby people and events.
13.2Permissions can be managed through device and Platform settings.
13.3Disabling location may limit features.
13.4The Company does not guarantee precise distance measurements and does not disclose exact location to other users without an appropriate basis.
14Events
14.1Users may view events and, where authorized, create them.
14.2User events are independently organized by their creators; hosting an event listing does not make the Company the organizer.
14.3Organizers are responsible for descriptions, permits and legal compliance.
14.4Attendance and intention-to-attend information are shown according to user status and privacy settings.
14.5Users assess participation risks independently.
14.6The Company may restrict unlawful events.
15Women Circle and Special Circles
15.1The Platform may offer special professional circles, including Women Circle, subject to published conditions.
15.2Access and recommendations depend on settings, disclosed criteria and applicable law.
15.3Special circles do not override privacy and security safeguards; access rules are disclosed before use.
16Digital Business Cards and Caller ID
16.1Verified users may access QR codes, digital business cards and Apple Wallet integration.
16.2Users select card details within available settings.
16.3Caller ID may indicate a possible connection between an incoming call and Partnears but does not guarantee caller identification and may not be available on every device or in every region.
16.4Data protection and permission requirements apply.
17Professional Relationships
17.1Partnears provides discovery and communication tools but is not a party to independent transactions between users.
17.2Users agree prices, timelines, work and payment directly and are responsible for their licences and permits.
17.3The Company does not guarantee service quality, counterparty conduct or transaction performance, except where liability is imposed by law.
18Subscriptions and Payments
18.1Paid features are offered under conditions disclosed before purchase.
18.2In-app purchases are processed through Apple App Store or Google Play.
18.3Price, billing period, principal features, auto-renewal and any trial are disclosed before purchase.
18.4Auto-renewal continues until cancelled under store rules.
18.5Subscriptions are managed and cancelled through the relevant store; deleting the app or account does not automatically cancel them.
18.6Refunds follow mandatory law and Apple or Google procedures.
18.7Price and material term changes are subject to required notice and consent.
18.8Access generally continues through the paid period unless purchase terms or law provide otherwise.
19User Content
19.1Users retain rights to their photos, descriptions, portfolios and other materials.
19.2By posting, they grant the Company a non-exclusive right to store, technically process and display content as needed to operate the Platform, maintain security and meet legal duties.
19.3Ownership is not transferred.
19.4Users warrant they have the necessary rights.
19.5The Company may restrict unlawful content.
19.6Users may delete content as permitted by functionality and law.
20Intellectual Property
20.1Software, interfaces, algorithms and trademarks belong to the Company or respective rightsholders.
20.2Users receive a limited, non-exclusive, non-transferable right to use the Platform under these Terms.
20.3Unlawful copying, distribution, modification, reverse engineering and commercial exploitation are prohibited.
20.4No trademark rights are transferred.
21Third-Party Services
21.1Integrations with social networks, professional platforms and other services may be subject to third-party terms.
21.2Users authorize account connections themselves.
21.3The Company does not guarantee continuous third-party API availability and may discontinue integrations while respecting mandatory rights.
22Prohibited Use
22.1Fraud, impersonation, unlawful data collection, harassment, threats, malware, spam, infringement, unauthorized scraping, restriction circumvention, automated mass messaging, infrastructure interference and metric manipulation are prohibited.
22.2Verified accounts must not be sold or transferred.
22.3Bots, AI agents and automated integrations require Company authorization.
22.4These Terms do not grant independent API access.
23Moderation and Complaints
23.1The Company may take proportionate safety measures, including warnings, content removal, feature restrictions, suspension and termination.
23.2The nature, severity and repetition of violations are considered.
23.3Complaints may be submitted in the interface or to legal@partnears.com.
23.4Mandatory notices, reasons and appeals are provided as required by applicable law.
23.5Users may request review of restrictions.
24Personal Data
24.1Processing is governed by the published Partnears Privacy Policy, UAE law and mandatory rules of other applicable jurisdictions.
24.2Users may exercise statutory access, correction and deletion rights by contacting legal@partnears.com.
24.3These Terms do not expand processing purposes stated in the Privacy Policy.
25Account Deletion
25.1Deletion can be requested in the app or through an available contact channel.
25.2Access ends following deletion.
25.3Some information may be retained on lawful grounds, including compliance, legal claims and fraud prevention; retention is described in the Privacy Policy.
25.4App Store or Google Play subscriptions must be cancelled separately.
26Availability and Platform Changes
26.1The Company takes reasonable steps to maintain availability and security, but interruptions may occur due to maintenance, updates or faults.
26.2Interfaces, algorithms and features may change subject to mandatory rights and required notices for paid services.
26.3Features under development are not deemed available until launched.
27Warranties and Liability
27.1To the extent permitted by law, the Platform is provided with its then-current functionality.
27.2The Company does not guarantee contacts, clients, orders, income, the accuracy of all user statements or error-free AI output.
27.3It is not liable for independent user transactions absent a legal basis.
27.4Liability that cannot lawfully be excluded remains unaffected, including applicable cases of intentional misconduct, fraud and injury.
27.5Mandatory consumer warranties and remedies remain available.
28Restriction and Termination
28.1Access may be restricted or terminated for material breach, fraud, security threats or legal requirements.
28.2Measures are proportionate and subject to mandatory notice and appeal procedures.
28.3Users may stop using the Platform at any time.
28.4Previously accrued lawful obligations and refund rights survive.
29Changes to These Terms
29.1The Company may update these Terms for legal, functional or security reasons.
29.2Material changes are notified as required by law, and separate consent is sought where necessary.
29.3New versions are published with their effective dates.
30Governing Law and Disputes
30.1These Terms are governed by UAE law applicable in Dubai, except where mandatory rules of another jurisdiction apply.
30.2Users may voluntarily send complaints to legal@partnears.com.
30.3Where contractual jurisdiction is permitted, disputes are heard by competent Dubai courts.
30.4Consumers retain access to courts and consumer authorities available under mandatory law.
30.5Choosing UAE law does not deprive consumers of mandatory protections of their habitual residence where applicable.
30.6There is no mandatory arbitration agreement.
31Final Provisions and Operator Details
31.1If a provision is invalid, the remainder continues to apply.
31.2Failure to enforce a right is not a waiver.
31.3Assignment is governed by law and mandatory user protections.
31.4Language versions should reflect the approved terms; mandatory rights are determined by law.
31.5Operator: SOLUS CITY PORTAL CO. L.L.C; trade name: SOLUS CITY PORTAL L.L.C; legal form: Limited Liability Company — Single Owner (LLC-SO); authority: Dubai Department of Economy & Tourism; trade licence 1420253; commercial registration 2422986; address: Office No. 6, Building B-3, Al Muteena, Deira, Dubai, United Arab Emirates; P.O. Box 118660; website: https://partnears.com; email: legal@partnears.com.
31.6Legal notices, claims and privacy requests may be sent to this email.
© 2026 SOLUS CITY PORTAL CO. L.L.C. Partnears.